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Frequently Asked Questions

Maintenance

A complete make ready will be performed of your apartment before move in. Our Supervisor of maintenance and your leasing professional will personall walk the unit before you are given keys to ensure it is ready.

It is not necessary for you to be home while our technicians are performing work in your home

Yes, we do have on-site maintenance

You can log into your resident portal and write a service request

If it is a malfunction of your lock, you can call the main office and put in a request

Admin

5-7 business days as long as you provide all information requested

You can log into your portal and pay on line via credit card or ACH

We have a national contract with ATT

Any resident can give notice and pay a termination fee plus a 60 day notice. Please refer to your lease agreement

Please see our information sheet that our leasing consultant shares with you once you lease your apartment

All utilities in the apartment home are paid by resident

Amenities

We do have assigned covered parking and attached garages for our townhomes that is included in with your rent payment in each

Please refer to our amenities tab on the website for details

The pool area opens at 10am and closes at 10pm

Yes, we are a pet friendly community but do restrict aggressive breeds

Refrigerator, stove, dishwasher and microwave

We no not have furnished homes, however, we can put you in touch with one of our preferred rental companies

Location

McKinney School district

Directions

If you are heading south on Highway 75, exit Eldorado and stay on the access road. Take a right on Hardin and then a left on Collin McKinney Parkway. The community will be located 1/2 mile on the right

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Our team is always ready to answer your questions.